AEOL Cloud: Error usuario/contraseña de un alumno

Problema:

Al intentar acceder el alumno le da un error de usuario y/o contraseña.

Causa:

Está escribiendo mal el usuario y/o contraseña.

Solución:

Para cambiar la contraseña del alumno, deberá acceder a http://cloud.aeolservice.es con su usuario y contraseña (Datos de la autoescuela).

Una vez ahí, buscamos al alumno correspondiente, y cuando lo tengamos en la lista, pulsamos en el menú desplegable situado a la derecha, y pulsamos sobre la opción Editar. En esta nueva pantalla podremos editar al alumno, en este caso para cambiar la contraseña, simplemente rellenamos el campo y pulsamos el botón Guardar.

ESPECIFICACIONES

-Este manual técnico esta orientado a proporcionar la información necesaria al personal técnico cualificado para las configuraciones necesarias y el correcto funcionamiento del programa.

-El presente manual tampoco pretende ser una guía exhaustiva, pudiendo variar alguna especificación dependiendo de su configuración de red y sistemas operativos implicados.

-Por estas razones AEOL SERVICE S.L. no se puede responsabilizar del correcto funcionamiento del contenido especificado en este manual.

-Ante cualquier duda o problema estamos a la disposición de su personal técnico cualificado para intentar solucionarlo.

Tel: 902 014 813

Email: soporte@aeolservice.com

22 respuestas a AEOL Cloud: Error usuario/contraseña de un alumno

  • Joel dice:

    Hola buenos dias soy alumno de autoescuelas Mataro,
    no puedo iniciar sesion como alumno, ya e provado con Email y DNI, y con varias letras en mayusculas y varias contraseñas,
    y por el tema de covid-19 hasta el lunes no volvemos a clases
    Quisiera saver si hay alguna forma de iniciar sesion o hacer nuevo usuario

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  • Natalia dice:

    Hola buenas, desactive un usuario y luego he querido volver a introducir a ese alumno pero no me lo permite. Me dice que el email ya fue usado.
    ¿No hay manera de volver a usar ese email?

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